How to Get Free Adult Diaper Supplies Coverage in Ontario – Eligibility & Benefits

Do Home Healthcare has been supplying Free Adult Diapers and other incontinence supplies for the past 20 years.

Through our combined effort with ODSP we have been able to provide individuals' with monthly supply of products that have been pre-approved by ODSP.

See below are the steps you need to take in order to qualify for ODSP monthly supply of free adult diapers.

Eligibility Requirements: (ODSP GUIDELINES)

- Be 18 years or older.

- Live in Ontario.

• Have a significant physical or mental disability expected to last a year or more, affecting your ability to work and care for yourself.

CALL US AT 416-746-6789 if you need any assistant during the process.

 

STEP 1: Sign Up for ODSP

• Online (Apply Now)
• Over the phone by contacting the Social Assistance Contact Centre Toll-free: 1-888-999-1142 or Toll-free TTY: 1-800-387-5559.
• in-person by booking an appointment through your local ODSP office.

*The application process may take a few months.

 

STEP 2: Request the Mandatory Special Necessities (MSN) Benefit Form

Once approved for ODSP, ask your caseworker for the Mandatory Special Necessities Benefit (MSN) form. This form is required to get coverage for incontinence products like free adult diapers, protective underwear, and pads.

 

STEP 3: Visit Your Doctor or Healthcare Provider

Make an appointment with your doctor, nurse practitioner, or another healthcare professional. Explain your incontinence needs and have them fill out the MSN form to confirm your medical requirement for incontinence products.

 

STEP 4: Submit the MSN Form to Your ODSP Caseworker

Before submitting, double-check that all information on the form is correct, including the quantity of adult diapers or other supplies needed. Then, send the completed MSN form to your ODSP caseworker. They may also request price quotes for your products.

 

STEP 5: Get a Quote for Incontinence Supplies

Contact a supplier like Do Home Healthcare to get a price quote for your monthly incontinence products. Be ready to provide:

• Personal Information: Name, address, phone number, and email.
• Caseworker Information: Their name, contact details, and ODSP office location.
• MID Number: Your ODSP Member ID.
• Product Details: The brand, size, and quantity of free adult diapers or other incontinence supplies you require.
• Form & Quote Details: Confirm if your caseworker needs multiple vendor quotes.
• Shipping Preferences: Choose discreet shipping and set up automatic monthly deliveries if needed.

Ensure all details match the MSN form to avoid delays.

 

STEP 6: Approval & First Order

Your ODSP caseworker will review the quote (this may take up to 15 business days). Once approved, you’ll receive confirmation, and your first order of free adult diapers and incontinence supplies can be placed.

By following these steps, you can easily get free incontinence supplies in Ontario through ODSP and ensure you have a steady supply of adult diapers and other essentials.